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Chapter 8

Communicating Customer Value: Promotion to Evangelism

의사소통 과정
의사소통 과정
The communication process is the transmission and reception of messages or information from one sender to the receiver. It involves the sender encoding an ...
의사소통 목표
의사소통 목표
Marketing communication objectives refer to the strategic goals that guide promotional activities. They set the stage for messaging strategies, content ...
AIDA 모델
AIDA 모델
The AIDA model, which stands for Attention, Interest, Desire, and Action, helps businesses understand the buying process of a potential buyer. Consider ...
통합 마케팅 커뮤니케이션
통합 마케팅 커뮤니케이션
Integrated marketing communication is the strategic combination of various marketing channels to convey a unified and compelling message to target ...
효과적인 마케팅 커뮤니케이션
효과적인 마케팅 커뮤니케이션
Effective marketing communication lays the foundation for executing an integrated marketing communication plan. The IMC plan has seven steps. The first ...
광고_I
광고_I
Advertising is a paid strategy that brands and organizations employ to promote their offerings through diverse channels, including TV, radio, print media, ...
광고_II
광고_II
Print and outdoor ads are two major forms of advertisements. Print ads are promotional messages inked on paper and distributed via diversified outreach ...
광고_III
광고_III
TV and radio ads are classic and impactful mass-marketing methods for engaging audiences. Television advertising is a powerful platform for businesses to ...
유명인의 지지와 영향력 있는 사람들
유명인의 지지와 영향력 있는 사람들
Celebrity endorsement and influencer marketing involve brands partnering with famous individuals to promote their products or services. Celebrity ...
영업_홍보 I
영업_홍보 I
Sales promotions are short-term incentives designed to stimulate purchases of goods and services. Businesses leverage these promotions to unveil exciting ...
판매 홍보_II
판매 홍보_II
Sales promotion helps attract customers and promote sales in various ways. For example, coupons offer item discounts, such as Kellogg's ...
판매 홍보_III
판매 홍보_III
Trade-oriented sales promotion strategically targets channel intermediaries to push products to consumers. It includes tools like trade allowances, ...
개인 판매_I
개인 판매_I
Personal or one-to-one selling is a direct, face-to-face process where a salesperson builds relationships with potential customers, understands their ...
개인 판매_Ii
개인 판매_Ii
The personal selling process includes the steps involved in the one-on-one selling technique. Harry is an electric vehicle sales representative engaged in ...
다이렉트 마케팅_I
다이렉트 마케팅_I
Direct marketing is a technique that communicates a personalized message directly to a target audience to inspire actions. It is a cost-effective way for ...
다이렉트 마케팅_Ii
다이렉트 마케팅_Ii
Various industries use direct marketing to attract potential customers and engage with existing customers. For example, banks use various direct marketing ...
온라인 마케팅_I
온라인 마케팅_I
Online marketing is all about promoting products and services on the internet. It has become increasingly essential for businesses due to the rise in ...
온라인 마케팅 II
온라인 마케팅 II
Businesses use a dynamic blend of online marketing tools, including search engine optimization, content marketing, pay-per-click, social media, email, and ...
홍보_I
홍보_I
Public relations or PR are activities aimed at promoting and managing a company's reputation and influencing public opinion to gain support. PR can be ...
공공_관계 II
공공_관계 II
Public relations or PR tools include publications, video-audio programs, annual reports, media relations, websites, and social media designed to convey ...
마케팅 퍼널 - 개념
마케팅 퍼널 - 개념
The Marketing Funnel is a model representing a customer's journey from product discovery to purchase. It acts as a guide for businesses on media ...
마케팅 퍼널 적용
마케팅 퍼널 적용
The marketing funnel aids marketers in choosing the appropriate media at each step of the process. In the awareness stage, marketers select diverse media ...
IMC_예산_I
IMC_예산_I
The IMC budget represents the total money allocated for all promotional activities. It prevents a company from overspending or underspending on ...
IMC_예산_II
IMC_예산_II
Companies use structured approaches to allocate resources effectively when creating marketing budgets. For example, XYZ Mobile allocates a five hundred ...
캠페인 계획
캠페인 계획
Planning a campaign involves detailing each step and timing to coordinate activities effectively toward the campaign goals. For example, Puma's ...
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