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Chapter 9

Social Responsibility and Ethics in Marketing

Les critiques sociales du marketing.
Les critiques sociales du marketing.
Businesses often use profitable marketing strategies that can be criticized for harming customers, organizations, and society instead of promoting a ...
Confidentialité des données et protection des informations client
Confidentialité des données et protection des informations client
The digital age poses risks, including data misuse and cyberattacks, leading to financial loss, identity theft, and privacy breaches. As a result, ...
Éthique dans la collecte de données
Éthique dans la collecte de données
In the age of data-driven marketing, businesses leverage extensive customer data to personalize promotions, communications, and products. As a result, ...
Éthique dans la sélection du public cible
Éthique dans la sélection du public cible
Target audience selection is crucial for businesses to customize messages and maximize marketing efficiency. Simultaneously, it's crucial to maintain ...
Développement de produits responsable
Développement de produits responsable
Responsible product development involves creating or improving products focusing on customer needs and broader societal and environmental impact. It ...
Éthique en matière de tarification
Éthique en matière de tarification
The price of a product or service shapes customer perception of value, driving revenue and market positioning for businesses. But, companies often engage ...
Pratiques trompeuses dans les communications marketing
Pratiques trompeuses dans les communications marketing
Deceptive marketing uses false or manipulative tactics, like misleading ads and hidden fees, to persuade consumers. It arises from either the absence, ...
Insensibilité culturelle et stéréotypes
Insensibilité culturelle et stéréotypes
Cultural insensitivity refers to a lack of awareness or understanding of different cultures, which can lead to offensive or disrespectful content. This ...
Marketing vert
Marketing vert
Green marketing is about promoting products or services by highlighting their environmental advantages. These products or services are produced and ...
Marketing conscient
Marketing conscient
Conscious marketing involves mindful and ethical strategies developed by businesses aimed at positively impacting society and fostering customer trust. It ...
Responsabilité sociale et citoyenneté d'entreprise
Responsabilité sociale et citoyenneté d'entreprise
Social responsibility and company citizenship define a firm's actions towards society and communities. A company's exercise of its rights, ...
Marketing durable
Marketing durable
Sustainable marketing means caring for the environment and society while ensuring the profits and well-being of future generations. Five fundamental ...
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